Observability Engineer

Global Business Solutions+ IT Egypt, Cairo Full Time Regular
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About this Position

Henkel is looking for an Observability Engineer to join our Platform Engineering team. In this role, you will help design, build, and continuously improve the observability foundation that gives our engineering teams deep visibility into the health and performance of our systems running on Google Cloud Platform, Microsoft Azure, and OpenShift. You will work closely with platform engineering, cloud architecture and application teams to make sure the right signals — metrics, logs, and traces — are collected, visualized, and alerted on, so issues are caught before they impact users.

What you´ll do

  • Design, build, and maintain observability pipelines across our multi-cloud environment (Azure, GCP), covering metrics, logs, and traces.
  • Create and maintain dashboards that give engineering teams clear, actionable visibility into system health, performance, and business-relevant metrics.
  • Integrate metrics collection across services and infrastructure, ensuring consistent instrumentation standards.
  • Build and continuously improve alerting frameworks used to support on-call rotations, balancing signal quality with alert fatigue.
  • Work with industry-standard observability tools such as Grafana, Prometheus, and the ELK Stack to collect, store, and visualize telemetry data.
  • Operate and optimize APM tooling (e.g., Dynatrace, Datadog) to support application performance monitoring and root-cause analysis.
  • Leverage Azure Monitor and Kusto Query Language (KQL) to build queries, alerts, and workbooks for Azure-hosted workloads.
  • Leverage GCP Monitoring (formerly Stackdriver) for log and metrics aggregation across GCP-hosted services.
  • Work on the Site Reliability Engineering practice focusing on co-defining SLOs and OLAs to translate collected metric points into business KPIs and subsequent dashboards
  • Partner with platform, DevOps, and application engineering teams to define what "good observability" looks like for each service and help teams adopt it.
  • Contribute to incident response and postmortem processes by improving the observability signals that support faster detection and diagnosis.
  • Document observability standards, runbooks, and best practices to help scale knowledge across the engineering organization.
  • Actively participate in the Community of Practice / Cloud guild to foster cross-domain knowledge sharing and reduce knowledge silos

What makes you a good fit

  • 4 - 7 years of experience.
  • Experience working with cloud platforms, ideally Azure and/or GCP.
  • Hands-on experience with industry-standard observability tools such as Grafana, Prometheus, and the ELK Stack.
  • Experience with Time Series (e.g. InfluxDB) and Log retention strategies using tools such as Thanos
  • Experience with PromQL, KQL/Kusto and other Query Languages
  • Experience with APM tools such as Dynatrace or Datadog.
  • Proven ability to design and build dashboards and integrate metrics collection across services.
  • Experience creating or maintaining alerting frameworks that support on-call duty.
  • Familiarity with Azure Monitor and Kusto/KQL for querying and alerting.
  • Familiarity with GCP Monitoring, including log and metrics aggregation.
  • Solid understanding of platform engineering or DevOps practices and how observability fits into the broader software delivery lifecycle.
  • Fluent English (required); German language skills are a plus.
  • Comfortable working in a remote-first setup while staying closely connected with a distributed team
  • Willingness to travel to main Henkel IT sites (max. once per quarter) for team workshops
  • Experience in scripting (Python, Bash, Go) and other DevOps (OpenTofu) tooling is a plus, but not a must.
  • Experience with infrastructure-as-code tools (e.g., OpenTofu and Ansible).
  • Familiarity with distributed tracing concepts and tools (e.g., OpenTelemetry).
  • Prior participation in an on-call rotation for production systems.
  • Scripting experience (e.g., Python, Bash, PowerShell) for automating observability tasks.

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Comprehensive Health Insurance for employee + dependents
  • Employee Assistance Programme provides a wide range of mental health and wellbeing benefits

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

JOB ID: 26101496

Job Locations: Egypt, Cairo

Contact information for application-related questions: recruitmenteg@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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