eCommerce Key Account Manager - EU

Adhesive Technologies Sales Various locations Full Time Regular
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About this position

What you´ll do

  • Own sales performance, margin and overall account health across assigned EU marketplaces for our General Manufacturing and Maintenance business in Adhesive Technologies.
  • Monitor and improve operational performance under Amazon 1P, proactively managing chargebacks, shortage claims, logistics compliance and vendor scorecard metrics in close alignment with Supply Chain and Logistics teams
  • Lead performance discussions with platform partners, managing funding, promotions and commercial alignment.
  • Identify and resolve performance blockers impacting availability, pricing, visibility and buy box ownership.
  • Coordinate visual and written content development with local marketing teams.
  • Create, optimize and maintain product listings across EU markets, ensuring digital shelf excellence and SEO visibility.
  • Coordinate advertising campaigns in line with EU strategy and agency partners.
  • Monitor and optimize campaign performance across ROAS, CTR, CVR and TACOS.
  • Onboard additional platforms and collaborate with local Channel teams managing smaller local eCom accounts
  • Support structured portfolio roll-outs and new product launches across platforms

What makes you a good fit

  • University degree in Business Administration, Economics, Marketing, or a related field.
  • 3–6 years of experience in eCommerce, online marketplaces, digital sales, or Key Account Management, ideally with exposure to Amazon (e.g., Amazon Vendor Central) and other eCommerce platforms.
  • Strong commercial mindset with a track record of driving sales growth and account performance.
  • Good understanding of eCommerce fundamentals, including product visibility, promotions, advertising, and performance metrics.
  • Analytical profile able to turn data and platform insights into concrete business actions.
  • Proactive, entrepreneurial, and willing to test new ideas to grow the business.
  • Comfortable working across commercial and operational topics while collaborating with multiple stakeholders.
  • Interest in digital innovation; AI-related capabilities would be an advantage.
  • Fluent English required.
  • place of work: Barcelona (hybrid setup)

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Meal Allowance for each worked day
  • Health insurance paid the employee with a tax exemption
  • Well-being programme
  • Discounts on company products

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26097491

Job Locations: Germany, North Rhine Westphalia, Düsseldorf | Spain, Catalonia, Barcelona

Contact information for application-related questions: Recruitment-Germany@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Henkel 소개

거의 150년의상의 강력한 유산을 기반으로 우리는 새롭게 삶을 상상하고 개선하는 방법을 매일 선도하고 있습니다. 헨켈은 현재와 다음 세대를 위한 혁신적이고 지속 가능한 브랜드와 테크놀러지, 그리고 전 세계에 있는 팀과 함께하고 있습니다. 헨켈은 산업 및 소비자 산업 모두에서 선도적인 위치를 차지하고 있습니다. 헨켈의 포트폴리오에는 잘 알려진 대로 헤어 케어 제품,  세탁 세제, 섬유 유연제, 접착제, 실란트 및 기능성 코팅제가 있습니다.

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자주 묻는 질문

네, 온라인 지원 시스템에서 프로필을 작성하기만 하면 됩니다. 프로필을 작성하면 여러 포지션에 지원할 수 있습니다.

네, 영어로 부탁드립니다. 헨켈은 국제적인 회사이기 때문에 전 세계의 동료들과 함께 일하게 될 것이고 영어는 헨켈의 공식 언어입니다. 일반적인 '규칙'은 지원서를 채용 공고와 동일한 언어로 작성하는 것입니다.

헨켈의 모든 포지션은 고유하며 적합한 후보자를 찾는 것이 회사와 후보자 모두에게 중요합니다. 우리는 회사와 후보자가 서로 잘 맞는 확인하고 싶습니다. 우리는 전 채용 과정에서 후보자들에게 결과를 안내할 것입니다.

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