Key Account Manager (KAM) Director – Tissue and Towel

Adhesive Technologies Sales Various locations Full Time Regular
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About this position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. 

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. 

The Key Account Manager (KAM) Director leads the strategy, structure, and performance of a portfolio of strategic accounts. This role sets standards and performance expectations for KAMs, ensures strong executive alignment and investment, and drives overall program results while coaching and developing regional KAM teams.


Dare to learn new skills, advance in your career and make an impact at Henkel.  

What you´ll do

  • Develop and execute multi‑year strategic growth plans and key account innovation roadmaps to achieve business objectives.
  • Lead cross‑functional teams to define and deliver account strategies, priorities, and clear ownership.
  • Drive execution of key sales initiatives and growth opportunities.
  • Improve profitability through strategic pricing, upselling, cross‑selling, and contract negotiations.
  • Partner closely with Operations, Field Sales, Customer Service, Product Development, and Marketing.
  • Co‑create and steer joint innovation roadmaps with customers and internal development teams.
  • Provide quarterly plant service requirements to support local sales and technical customer service activity.
  • Monitor market trends and competitive dynamics to inform account strategy.
  • Ensure customer complaints are resolved accurately and in a timely manner.

What makes you a good fit

  • Bachelor's degree in Business, Marketing or related field
  • 4–5 years of experience leading and developing high‑performing teams.
  • 10+ years of overall professional experience.
  • Proven experience in strategic key account management and contract negotiations.
  • High proficiency in budgeting, forecasting and contract management.
  • Strong people leadership and team development capabilities.
  • Demonstrated success in account assignments, portfolio management, and growth planning.
  • Exceptional communication and interpersonal skills.
  • Expected travel in this role will be 35%-50%

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program 
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement 
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $145,000.00 - $175,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26094523

Job Locations: United States, CT, Rocky Hill | United States, GA, Atlanta | United States, NJ, Bridgewater | United States, NY, New York | United States, NC, Charlotte | United States, PA, Philadelphia | United States, MA, Boston

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Henkel 소개

거의 150년의상의 강력한 유산을 기반으로 우리는 새롭게 삶을 상상하고 개선하는 방법을 매일 선도하고 있습니다. 헨켈은 현재와 다음 세대를 위한 혁신적이고 지속 가능한 브랜드와 테크놀러지, 그리고 전 세계에 있는 팀과 함께하고 있습니다. 헨켈은 산업 및 소비자 산업 모두에서 선도적인 위치를 차지하고 있습니다. 헨켈의 포트폴리오에는 잘 알려진 대로 헤어 케어 제품,  세탁 세제, 섬유 유연제, 접착제, 실란트 및 기능성 코팅제가 있습니다.

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자주 묻는 질문

네, 온라인 지원 시스템에서 프로필을 작성하기만 하면 됩니다. 프로필을 작성하면 여러 포지션에 지원할 수 있습니다.

네, 영어로 부탁드립니다. 헨켈은 국제적인 회사이기 때문에 전 세계의 동료들과 함께 일하게 될 것이고 영어는 헨켈의 공식 언어입니다. 일반적인 '규칙'은 지원서를 채용 공고와 동일한 언어로 작성하는 것입니다.

헨켈의 모든 포지션은 고유하며 적합한 후보자를 찾는 것이 회사와 후보자 모두에게 중요합니다. 우리는 회사와 후보자가 서로 잘 맞는 확인하고 싶습니다. 우리는 전 채용 과정에서 후보자들에게 결과를 안내할 것입니다.

채용팀이 지원서에 관한 모든 문의를 도와드릴 것입니다. 이 링크를 통해 채용팀에 문의하십시오.