HR Payroll Team Manager (US and Canada Market)

Global Business Solutions+ Human Resources Philippines, Makati, National Capital Region Full Time Regular
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HR Payroll Team Manager (US and Canada Market) Apply for this role
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About this Position

As the HR Payroll Team Manager, you will play a pivotal role in ensuring the efficient and accurate delivery of payroll services across North America. This position is essential for driving operational excellence within our payroll team, managing daily operations, and leading process improvements that enhance service quality and support overall business objectives. In this dynamic role, you will not only ensure service continuity and adherence to performance metrics but also focus on developing a high-performing payroll team through recruitment, training, and timely performance evaluations. By tackling these challenges head-on, you will contribute to our mission of operational excellence and employee satisfaction within a supportive and collaborative team environment. 

What you´ll do

  • Oversee daily operations and manage workload of North America Payroll team; Drive project planning, implementation and process transition to operations
  • Recruit, interview, hire and train new Payroll team members; Provide constructive and timely performance evaluations and develop the knowledge, abilities and skills of payroll team
  • Coordinate payroll team and related business teams in the countries to ensure service delivery in respective business or function areas; Foster and ensure proper and effective communication of the GBS operative team with the related business teams of different countries
  • Organize work schedule planning and ensures service continuity ensuring adherence to SLAs / KPIs and quality and speed of services using defined measurements
  • Identify process gaps or inefficiencies and improves the existing processes; Clarify non-standard inquiries with respective counterparts; Support and involve team members in different process areas, triggers process alignment and improvements proactively
  • Facilitate process delivery within Global Business Solutions (GBS) or detailed elaboration of processes based on the global process frames; Ensure effectiveness, efficiency and engagement of the team and fosters improvements and process optimization initiatives
  • Support proper maintenance and functionality of the IT modules related with the responsible operative area, in alignment with IT Acts as de-escalation point and also de-escalates topics according to the respective de-escalation path

What makes you a good fit

  • Bachelor's Degree in Psychology, Human Resource Management, Business Administration or equivalent
  • Minimum of seven (7) years of relevant working experience in handling North America Payroll with extensive knowledge in Payroll Operations, Pre- and Post-Payroll Preparation, Payroll Internal Controls, and Payroll Taxation; Preferably obtained from a multinational company, shared service, or business process outsourcing organization
  • Must have at least three (3) years of People Management, Project Management, and Change Management experience
  • Proficiency in Payroll Applications is required; Experience in using SAP and Microsoft Office Suite is needed
  • Excellent verbal and written English communication skills, strong organizational skills, excellent attention to detail, and the ability to work under pressure
  • Amenable to work on night shift schedule (9:00 PM to 6:00 AM) following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Globally wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25079982

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

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거의 150년의상의 강력한 유산을 기반으로 우리는 새롭게 삶을 상상하고 개선하는 방법을 매일 선도하고 있습니다. 헨켈은 현재와 다음 세대를 위한 혁신적이고 지속 가능한 브랜드와 테크놀러지, 그리고 전 세계에 있는 팀과 함께하고 있습니다. 헨켈은 산업 및 소비자 산업 모두에서 선도적인 위치를 차지하고 있습니다. 헨켈의 포트폴리오에는 잘 알려진 대로 헤어 케어 제품,  세탁 세제, 섬유 유연제, 접착제, 실란트 및 기능성 코팅제가 있습니다.

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