Key Account Manager - Hair Professional

Consumer Brands Sales Canada, Montreal, Qc Full Time Regular
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Key Account Manager - Hair Professional Apply for this role
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About this position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

  • Implements company sales strategy with customer; develops with CD and executes the annual sales plans: including Key Business Indicator (KBI) sales, market share, and education objectives.
  • Leads and participates in full life cycle of sales which includes but is not limited to prospecting, pricing, lead generating, presentations, negotiations, in person client meetings, proposal writing, relationship building, closing and account management.
  • Pays close attention and reports back in writing, on key competitor activities including innovation, loyalty programs, sales incentives and education programs. 
  • Manages and develops Key customer business plans with the support of the Distributor Sales Consultants (DSC), on average about 40 Key Account plans. Plans include, brand and gap analysis, growth goals, loyalty program (Club H opportunities) and an aligned education plan.
  • Creates a customer centric approach that cultivates new client acquisition, by pro-actively building salon target lists with DSCs. These targets must have alignment with Commercial Director, and include salon profile, purchase potential, conversion investment etc. 
  • Actively educates and /or facilities the execution of the education plan and key activities per Key Account. 
  • Maintains and updates regularly a call cycle.
  • Is active with special events, in-salon, with distributor and across all areas of the business, sales marketing, and education (SME).
  • Conducts DSC trainings, does sales meetings, supports distributor shows and attends industry events.
  • Identifies new education products needs and trains the sales team on the competitive advantages. 
  • Partners with the Field Education manager in the development of training programs offered to client cosmetology educators to ensure successful implementation of educational products.

What makes you a good fit

  • Bachelor's degree, preferably in business
  • Minimum 3 years related experience.
  • Requirement: Must be Bilingual - French & English
  • Employee must maintain a valid current driver’s license.
  • Customer Focus - Listens to customers, builds relationships, and identifies and resolves customer concerns in a consistent manner, or asks for help as needed.
  • Discovers customer needs through empathic questioning, offers options, and implements appropriate solutions to encourage loyalty and retention. Documents customer contacts and lessons learned.
  • Engages coworkers to create and implement strategies that will help meet customer needs and eliminate problems before they occur; develops systems to respond to lessons learned.

Some benefits of joining Henkel

  • Health Insurance: comprehensive plans for medical, dental, vision and wellbeing
  • Work-Life Balance: occasional absence days, holidays and volunteer time off, plus flexible & hybrid work policies (depending on role) 
  • Financial: retirement savings programs, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, and service awards
  • Family Support: gender neutral parental leave, fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships 
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 25081863

Job Locations: Canada, Qc, Montreal

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Henkel 소개

거의 150년의상의 강력한 유산을 기반으로 우리는 새롭게 삶을 상상하고 개선하는 방법을 매일 선도하고 있습니다. 헨켈은 현재와 다음 세대를 위한 혁신적이고 지속 가능한 브랜드와 테크놀러지, 그리고 전 세계에 있는 팀과 함께하고 있습니다. 헨켈은 산업 및 소비자 산업 모두에서 선도적인 위치를 차지하고 있습니다. 헨켈의 포트폴리오에는 잘 알려진 대로 헤어 케어 제품,  세탁 세제, 섬유 유연제, 접착제, 실란트 및 기능성 코팅제가 있습니다.

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자주 묻는 질문

네, 온라인 지원 시스템에서 프로필을 작성하기만 하면 됩니다. 프로필을 작성하면 여러 포지션에 지원할 수 있습니다.

네, 영어로 부탁드립니다. 헨켈은 국제적인 회사이기 때문에 전 세계의 동료들과 함께 일하게 될 것이고 영어는 헨켈의 공식 언어입니다. 일반적인 '규칙'은 지원서를 채용 공고와 동일한 언어로 작성하는 것입니다.

헨켈의 모든 포지션은 고유하며 적합한 후보자를 찾는 것이 회사와 후보자 모두에게 중요합니다. 우리는 회사와 후보자가 서로 잘 맞는 확인하고 싶습니다. 우리는 전 채용 과정에서 후보자들에게 결과를 안내할 것입니다.

채용팀이 지원서에 관한 모든 문의를 도와드릴 것입니다. 이 링크를 통해 채용팀에 문의하십시오.