Customer Quality Intern (m/f)

What you´ll do

• Responsibility for administration of European Customer quality & Customer Specific Requirements strategies and programs for European Customers (GCR entry and maintenance)
• Coordinate AMO/AMC non QKAM customers where currently covered/coordinated by CQ (Support the coordination of product complaints (including connection with supplier complaints when needed)
• Partner with Supply Chain, Operations, Product Development and other cross-functional teams to manage customer requirements expectation to ensure effective communication is supported, including 8D assessments (against internal/external requirements, CC assignment and CCMS audits) and when needed creation.
• Support customer audits/assessments as required, in cooperation with other quality team members in generation of supporting documents
• Ensure the Customer complaint management process and Supplier complaint management process is effectively conducted within the assigned region in partnership with the relevant SQD contact.
• As required, manage the alignment and agreement of quality assurance agreements and technical specifications with plants and contract manufacturers.
• Coordinates and monitors continuous improvement activities in line with required KPIs.
• To review and assign GCR PPAP requests (acc. to standard procedure, escalate if needed to Scott or me)
• To prepare customer impact reviews  (acc. to standard procedure, escalate if needed to Scott or me)
• To update general information in selected customer portals
• To check and reassign CCMS-entries (request update of contact lists, train authors how to find correct