Customer Master Data Specialist (North America)

Global Business Solutions+ Finance General Services Philippines, Makati, National Capital Region Full Time Regular
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Customer Master Data Specialist (North America) Apply for this role
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About this Position

As a Customer Master Data Specialist, you will play a vital role in ensuring the integrity and quality of our customer master data in SAP, directly supporting our commitment to operational excellence. You will be part of a dynamic team that values continuous improvement and collaboration. Reporting to the Global/Regional Data Process Owners, you will work closely with various stakeholders to address data requests and improve processes. In this role, you’ll face the exciting challenge of managing data accuracy amidst a growing volume of requests while contributing to initiatives that uphold our ISO standards. By providing timely and precise data updates, you contribute directly to our mission of delivering superior service and value to our customers. 

What you´ll do

  • Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
  • Process requests received from the business partners for Customer Master Data creation or updates in SAP
  • Handle pricing master data requests from the database and updates in SAP directly or by mass upload
  • Timely and accurate submission of various SAP downloads for price and customer master information
  • Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
  • Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement

What makes you a good fit

  • Bachelor's Degree in any field; Preferably business-related
  • Preferably with at least one (1) year of related work experience in Customer Master Data or Master Data Management; Experience in a Shared Service Center is an advantage
  • Fresh graduates are welcome to apply
  • Knowledge of MS Office Suite (Outlook, PowerPoint, and Excel) is required; SAP experience is an advantage
  • Skills in VBA, Macro and Power BI are highly preferred; Experience in Lean Six Sigma (Continuous Improvement) an advantage
  • Excellent command of both spoken and written English; must be a fast learner and have great attention to details
  • Amenable to work on a night-shift schedule (9:00 PM to 6:00 AM), and report on a hybrid work set-up in Ayala Avenue, Makati 

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Globally wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • HMO healthcare coverage plan
  • Provident Fund
  • Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25078429

Job Locations: Philippines, National Capital Region, Makati

Contact information for application-related questions: recruitmentph@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

Henkel 소개

거의 150년의상의 강력한 유산을 기반으로 우리는 새롭게 삶을 상상하고 개선하는 방법을 매일 선도하고 있습니다. 헨켈은 현재와 다음 세대를 위한 혁신적이고 지속 가능한 브랜드와 테크놀러지, 그리고 전 세계에 있는 팀과 함께하고 있습니다. 헨켈은 산업 및 소비자 산업 모두에서 선도적인 위치를 차지하고 있습니다. 헨켈의 포트폴리오에는 잘 알려진 대로 헤어 케어 제품,  세탁 세제, 섬유 유연제, 접착제, 실란트 및 기능성 코팅제가 있습니다.

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자주 묻는 질문

네, 온라인 지원 시스템에서 프로필을 작성하기만 하면 됩니다. 프로필을 작성하면 여러 포지션에 지원할 수 있습니다.

네, 영어로 부탁드립니다. 헨켈은 국제적인 회사이기 때문에 전 세계의 동료들과 함께 일하게 될 것이고 영어는 헨켈의 공식 언어입니다. 일반적인 '규칙'은 지원서를 채용 공고와 동일한 언어로 작성하는 것입니다.

헨켈의 모든 포지션은 고유하며 적합한 후보자를 찾는 것이 회사와 후보자 모두에게 중요합니다. 우리는 회사와 후보자가 서로 잘 맞는 확인하고 싶습니다. 우리는 전 채용 과정에서 후보자들에게 결과를 안내할 것입니다.

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