Technical Account Manager (Structural Engineering)

What you'll do

• The Structural Engineer/Business Development Manager is the salesperson with direct responsibility for the execution of annual sales plans for a targeted geographic territory. Primary responsibilities include the following:
• Generate and qualify leads for subsequent development. This includes providing technical presentations to structural engineering firms, conducting face to face meetings, and attending industry meetings and conferences.
• Manage the business development effort. With the support of management, define and execute sales strategies and tactics to meet or exceed annual sales plans and quotas.
• Perform key account planning to identify, develop, and close business opportunities.
• Maintain favourable business relationships with key accounts (structural engineers, general contractors and certified applicators).
• Cultivate a comprehensive understanding of the technical solutions offered by Fyfe’s Tyfo products and services.
• Review and understand bid documents on opportunities pursued in territory. Provide input into the design process, optimize pricing, and develop relationships to acquire and execute profitable orders.
• Fully utilize company CRM (SalesForce) to provide accurate, funnel management, forecasting and resource allocation.
• Develop technical specifications that support product position, proper bidding requirements and ensures successful project completion.
• Generate market and competitor intelligence and perform market analysis to drive territory sales growth.
• Spearhead management of customer service and achieve customer satisfaction. Ensure prompt investigation of client concerns and provide problem resolutions or referral to appropriate personnel.
• Remain current on sales performance and provide sales reports as required. Provide ongoing status reports to detail activity to include factored sales forecast, orders report, and backlog report.