Dispute Management Specialist

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Perform invoice checking and validation; Plan and optimize transport orders (sea, air, road, and express)
  
• Coordinate with Carriers, Warehouse, and Customer Service concerning shipment status and revisions
  
• Collaborate strongly with multi-functional teams on a regional and global level
  
• Support the team to keep logistics costs at an optimum level and reach a satisfactory end-customer service level
  
• Makes additional costs, or freight costs corrections in the Transport Management System
  
• Handle transport execution projects, clearing errors and daily reports as needed

YOUR SKILLS

• Bachelor's Degree in Computer Science, Industrial Engineering, Business Management, or related courses
  
• Minimum of one (1) year related work experience in Supply Chain, Third-Party Logistics (3PL), transportation, import, export, freight and route maintenance; Preferably obtained in Shared Services Center (SSC), Global Business Services (GBS), or Business process outsourcing (BPO) industry is an advantage
• Fresh graduates are welcome to apply
• Experience with Continuous Improvement and Sustainability is highly preferred; Knowledgeable in Microsoft Office Applications (Excel, Word, PowerPoint)
  
• Team player, with great attention to detail, excellent analytical skills, and strong organizational skills
  
• Proficiency in English verbal and written communication is needed
  
• Amenable to work on a night shift schedule (9:00 PM – 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.