ServiceNow Developer

YOUR ROLE

• Handle the overall ServiceNow IT Service Management (ITSM) application support (maintenance, enhancements, project involvement, including set-up of interface/ integrations with other applications/ platforms, following agile SCRUM Framework)
  
• Design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow; Provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are used at all times
  
• Collaborate closely with key stakeholders and other IT counterparts; Align with ServiceNow Manager, Architects, and/or co-Developers on the corresponding technical design and ensure that deliverables meet quality standards
  
• Support the global dx License Management Team with administrative, documentation, and quality-control-tasks to build up Henkel's Software Asset Management (SAM) tool and roll out the process to the organization
  
• Handle the Global License Management and License Review process; Configure Software Models for License Compliance Measurement in SAM Tool
  
• Act as a license management contact for requests addressed to license management team; Resolve tickets and tasks in the SAM tool

YOUR SKILLS

• Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology or related courses
  
• With at least three (3) years of relevant experience in ServiceNow Development and ServiceNow System Administration; Preferably with experience in handling Software Asset Management tools (such as ServiceNow SAM Pro, Flexera, and Apptio), Configuration Management Database (CMDB), or IT Service Management applications
  
• Preferably with experience working with stakeholders from other regions
  
• Must have excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment
  
• Able to implement on-time and to handle multiple priorities in an agile environment (specific to Project Management)
• Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.