Romania, Bucharest, Adhesive Technologies

Customer Service Front Office Agent

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Responsible for orders from the allocated clients and the communication with them regarding orders/stocks/ promotional activities and complaints
  • Ensures the processing of the assigned orders in the operating system (SAP) for the allocated customers
  • Issues return and correction invoices according to the information sent/approved by responsible persons (direct manager/ sales managers/ supply chain manager)
  • Issues delivery notes and invoices, in cases established by the direct manager, according to particularities and requirements of Division activities
  • Checks the status of processed orders: delivery and invoicing


  • At least 1 year professional experience in similar activities (orders. Invoicing)
  • PC good knowledge (MS Office, email)
  • Work experience in operating systems (SAP–advantage)
  • English – writing/reading/ speaking: very good
  • Good knowledge of products
  • University degree

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23054068
Contract & Job type: Full Time, Limited Term
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