Slovakia, Bratislava, Global Business Solutions+

Application Support Specialist Master Data

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


We are seeking an application support Specialist Master Data to join our team. As an Application Support Specialist you will be responsible for providing technical support to end-users of our software applications. You will be responsible for troubleshooting and resolving technical issues, providing first line support to end-users, collecting and validating enhancement suggestions and other ad hoc tasks. 

Key Responsibilities:

  • Perform daily activities, act as the main point of contact for stakeholders for authorization requests/access, collection enhancement requirements, and assisting users with system settings and downloads.
  • Be the first point of contact for technical issues and resolve them with users and resolve them with IT department
  • Monitor incidents and ensure timely communication with users regarding any issues and their resolution.
  • Provide support at trainings from a technical perspective. • Independently or cooperatively validate enhancements during testing
  • Ensure transparency on KPI tracking, status of key deliverables, and project milestones.
  • Assist in regular SAP system cleanups
  • Handle ad hoc requirements from business partners.


  • University degree recommended
  • Experience in Data Management in SAP
  • Experience in application support
  • Active knowledge of English
  • Excellent communication skills
  • Excel Intermediate skills (e.g. pivot tables, macros are advantage)
  • Strong problem-solving skills
  • Ability to work independently as well as in a team
  • Strong attention to detail and organizational skills
  • Ability to prioritize and multitask in a fast-paced environment
  • Desire to learn and develop
  • Open-minded and pro-active approach


  • 13th salary 
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Meal contribution also during days off
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life Insurance
  • Health care package
  • Relocation bonus
  • 5 Sick days per year
  • Home Office possibility
  • Extra paid days off for special life events

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

Minimum salary: 1400 EUR gross (Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.) 

JOB ID: 23049750
Contract & Job type: Full Time, Regular
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
13 monthly base salaries
13 monthly base salaries Performance bonus/ incentives
Performance bonus/ incentives Henkel employee shop
Henkel employee shop Henkel kindergarden
Henkel kindergarden Life insurance
Life insurance Healthcare coverage/ Medical insurance
Healthcare coverage/ Medical insurance Development opportunities
Note: Perks might vary depending on the job grade.