At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
- Handle all the Service and Product Reporting for Data & Analytics product
- Monitor the service quality of external providers and internal DevOps teams
- Consult product teams with introduction and improvement of ticket and DevOps KPIs as well as compliance topics
- Contribute to the extension and dxD team wide roll-out of product reporting.
- Prepare and present ad-hoc analysis with focus on product quality
- Conduct compliance reviews for internal and external managed products (documentation checks and review of compliance SLAs / KPIs)
- Track breached SLAs /KPIs as well as corrective and mitigation measures